How it works
There are two ways to connect to CloudRX – either directly through your clinic software system or online via our website. However you connect, CloudRx enables you to create and instantly send digitally-signed electronic prescriptions straight to our pharmacy, for same-day delivery direct to your patients.
Step 1a: Connecting via our API
We are integrated with the following private clinic software including Heydoc, e-clinic, Clinic You and MidexPro. You are able to prescribe within these platforms and seamlessly send the prescription through our API to CloudRx leaving us to take care of the rest. But API integration is not a requirement to use CloudRx.
Step 1b: Online Registration and Prescriber Verification
If you are not prescribing via a clinic software system, you will need to register as a prescriber at www.cloudrx.co.uk to access our platform. You will need to provide some ID and we will then check your credentials before giving you access to the CloudRx online prescribing system.
Step 2: Prescription Creation and Authorisation
Once connected, you can create fully electronic, digitally signed prescriptions for your patients. No paper or faxes are required. Prescription creation can be done by Prescriber and non-prescribers. To complete the prescription, it must be authorised by a Prescriber. Only verified Prescribers can authorise and complete a prescription. You will need to tell us about any admin staff that you would like to have access.
Step 3: Patient Payment
The patient will be contacted for payment by our secure online payment platform. Providing payment is received before 4pm Monday to Friday, medication will be dispatched to arrive at the patient's door the following day before 1pm. There is no paper prescription or signed prescription required. If preferred, we can set up your account so that you/your practice are invoiced monthly for the cost of medicines dispensed. To do this, please contact us and we will change your account to invoice only.
Step 4: Pharmacy Dispense and Deliver
Once paid for, the prescription will be checked by a pharmacist, and then dispensed and dispatched to the patient’s delivery address. Most prescriptions will be dispatched the same day payment is received.
Step 5: Prescriber Fees
If you want to charge patients a Prescriber Fee, we will happily support this. This facilitates and protects your ability to charge for the creation of a private prescription. Payments to prescribers are made on a monthly basis by secure online BACS transfer and reports are provided to support the payments made. Please contact us for further information on setting this up
